This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox won't connect to netflix anymore

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

lizzie23
lizzie23
more options

until yesterday netflix website was working perfectly. now when i select the website it shows "secure connection failed" the connection is not secure. i have rang netflix and there is nothing wrong with their website nor is there a problem with my internet

until yesterday netflix website was working perfectly. now when i select the website it shows "secure connection failed" the connection is not secure. i have rang netflix and there is nothing wrong with their website nor is there a problem with my internet

All Replies (1)

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message