This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I just downloaded the Firefox to my new laptop; however I cant view the videos due to a plug-in that's needed. How do I get this plug-in onto my pc?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Happy112

00Ricardo
00Ricardo
more options

While on this training site, a gray box indicating a "plug-in is required". Just need to find out how and where to get this PI to complete future training? Thanks for your assistance.

While on this training site, a gray box indicating a "plug-in is required". Just need to find out how and where to get this PI to complete future training? Thanks for your assistance.

All Replies (1)

Happy112
Happy112
more options

Hi   !  
Does this   'gray box'  say   which   plug-in is required   ? Silverlight,   maybe   ?