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Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.googlemail.com for an unknown reason. Please verify that your Out

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Mareid

Mareid
Mareid
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Nothing in Thunderbird has changed including the SMTP server. I did install the latest version of BitDefender (2017) and I'm suspicious, but BD is not scanning outgoing mail as far as I can tell.

I have tried everything suggested: I have disabled all addons, deleted the account and re-established it several times. This is an imap account with an app password (and I'm not getting a password rejected message).

Other gmail accounts work; this one (my MAIN gmail account) does not. I'm stumped.

Nothing in Thunderbird has changed including the SMTP server. I did install the latest version of BitDefender (2017) and I'm suspicious, but BD is not scanning outgoing mail as far as I can tell. I have tried everything suggested: I have disabled all addons, deleted the account and re-established it several times. This is an imap account with an app password (and I'm not getting a password rejected message). Other gmail accounts work; this one (my MAIN gmail account) does not. I'm stumped.

Chosen solution

Thunderbird's safe mode or your OS's safe mode? Have you tried both?

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All Replies (3)

Mareid
Mareid Question owner
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p.s. using TB 45.4.0 in safe mode. No joy

Zenos
Zenos
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Chosen Solution

Thunderbird's safe mode or your OS's safe mode? Have you tried both?

Mareid
Mareid Question owner
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I solved it by completely uninstalling Thunderbird and reinstalling it. Works fine now. A bit annoying to have to re-establish all my address books and my 8 or so profiles, but at least it works.

So solved. Not sure how to mark it solved

Modified by Mareid