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Bookmarks turn black

  • 1 reply
  • 2 have this problem
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  • Last reply by Scribe

Mikes Phone
Mikes Phone
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I am running Windows 7 on an Alienware laptop, every time I open my bookmarks list and scroll down the list turns black, the bookmark I have my mouse on is readable the rest are not.

I am running Windows 7 on an Alienware laptop, every time I open my bookmarks list and scroll down the list turns black, the bookmark I have my mouse on is readable the rest are not.
Attached screenshots

All Replies (1)

Scribe
Scribe
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Hi, open the Add-ons Manager (Ctrl+Shift+A) > Appearance, and disable your theme. If that fixes it, try updating it/look at its settings, or contact the developer/wait for an updated version.

If it isn't the theme, and you have any other add-ons, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!