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How do I fix an "incorrect greeting" error when sending mail?

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by PhilyD

PhilyD
PhilyD
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Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

Error occurred while sending mail. The mail server sent an incorrect greeting: cmgw05.eastlink.ca Connection from 67.204.210.225 Refused.

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Often we see that error associated with connecting to ISP mail servers from a network connection not supplied by that ISP, such as a coffee shop or place of employments.

Basically in those instances the ISP only allows connections from their own network, not the wider internet,

PhilyD
PhilyD Question owner
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This is from my home computer, a desk top. My tablet works fine from the home wifi.