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firefox will no start due to error re personal profile missing but cannot get around this error via shift key or safe mode start therefore cannot get further

  • 1 reply
  • 2 have this problem
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  • Last reply by FredMcD

retiredlorne
retiredlorne
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windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

windows 8 computer. cannot start in safe mode to access profile manager to recreate a profile. the original appeared to be corrupted so it was sent to the trash thus must recreate a new one. Have uninstalled firefox and reinstalled to no avail. all avenues in forums go around in circles and do not get the profile manager up.

Chosen solution

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible