This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

To change password - no button to click on, when asked to do so!

more options

Forgotten password- e-mail received advising me to click on button to change password. Problem: no button to click on!!

Forgotten password- e-mail received advising me to click on button to change password. Problem: no button to click on!!

All Replies (1)

more options

Firefox doesn't do email. How is that related to Firefox or to Mozilla?

Or is your question about Thunderbird?

A screenshot of that page might be helpful.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.