Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Where did my tabs go?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

youreyeslie
youreyeslie
more options

I just got a computer with Windows 10 and the latest firefox. When I right click and open something in a tab, nothing happens, I dont see any tabs open to the side but whhen I try to close firefox it warns me that I have multiple tabs open. Where are my open tabs?

I just got a computer with Windows 10 and the latest firefox. When I right click and open something in a tab, nothing happens, I dont see any tabs open to the side but whhen I try to close firefox it warns me that I have multiple tabs open. Where are my open tabs?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check for problems with the sessionstore.js file in the profile folder that stores session data. When sessionstore.js is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder: