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I am not getting a link on my sync confirmation emails. What to do.

  • 2 replies
  • 3 have this problem
  • 29 views
  • Last reply by JohnTiffany

JohnTiffany
JohnTiffany
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I am installing Firefox on a repaired computer (new hard drive). I have a sync account. When I receive a sync confirmation email there is no link to confirm on it. How do I get round this. Sync appears to be working on my Android devices.

I am installing Firefox on a repaired computer (new hard drive). I have a sync account. When I receive a sync confirmation email there is no link to confirm on it. How do I get round this. Sync appears to be working on my Android devices.

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

You may want to have a look at your email provider or client software in case that element of the email is being blocked.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

JohnTiffany
JohnTiffany Question owner
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I think you are right. I got the link on my Android phone and was able to set up Sync OK. My email on the PC is btinternet.com on windows 10. I hope I don't need to reset sync again anyway.