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Certain Add-ons disappear from toolbar after browser reopens.

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Hairy Scot

thebooklender
thebooklender
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I have added the following add-ons to my browser toolbar, but when I close and re-open Firefox they are removed from there and I have to go into the "Customize" menu to out them back. If I put them in the "More" menu, they don't disappear.

I have other add-ons that do not disappear. How can I make the ones listed below stay in the browser toolbar?

The add-ons are: Pocket, 1Password and Share This Page.

Thanks

I have added the following add-ons to my browser toolbar, but when I close and re-open Firefox they are removed from there and I have to go into the "Customize" menu to out them back. If I put them in the "More" menu, they don't disappear. I have other add-ons that do not disappear. How can I make the ones listed below stay in the browser toolbar? The add-ons are: Pocket, 1Password and Share This Page. Thanks

All Replies (5)

cor-el
cor-el
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  • Top 10 Contributor
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Do you see any error messages in the Browser Console about these extensions in case there is a problem?

You can check for problems with preferences (browser.uiCustomization.state).

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

thebooklender
thebooklender Question owner
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Thanks Cor-el. It appeared to work for a little while, but when I opened up my browser this morning, the problem had returned. This time, Pocket has remained in the toolbar, but 1Password and Share This Page are still disappearing. I am not seeing any error messages - they just quietly disappear from my toolbar. It's only when I go to use them that I notice them gone.

thebooklender
thebooklender Question owner
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cor-el said

Do you see any error messages in the Browser Console about these extensions in case there is a problem? You can check for problems with preferences (browser.uiCustomization.state).

Also, where do I find browser.uiCustomization.state?

cor-el
cor-el
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  • Top 10 Contributor
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browser.uiCustomization.state is a pref this is listed on the about:config page. You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Hairy Scot
Hairy Scot
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I experience this problem with the icons for VideoDownloadHelper and LastPass. It had been happening for some time with VDH and recently started happening with LastPass.