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thunderbird no longer works 45.6.0

  • 9 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

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I had Thunderbird 45.5.0 Worked fine until 09 Dec when it stopped working

I had Thunderbird 45.5.0 Worked fine until 09 Dec when it stopped working

Chosen solution

Good. When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

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All Replies (9)

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'it stopped working' means what exactly?

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hen I click on get messages, I can no longer download messages. I can send messages fine, just can't download them.

I went through all the settings with my provider (Cox) and they verified that the settings are good.

It stopped working on 09 Dec.

I just downloaded the latest version of Thunderbird, 45.6.0 and it still does not work.

I thought it was an issue with Cox, but when I send messages to myself they come into COX webmail, but not to Thunderbird. Sending works, but not receiving.

When I click on get messages, it says it is connected.

Is there a limit to how many messages you can have in your inbox? I have 3333, 1520 unread. Is there a limit of how many messages you can have on your hard drive?

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is your account IMAP? Do you have an folder names with two words in them like "deleted Items"

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No. My server type is POP Mail Server. server name is pop.cox.net


Main folder names are all single words: Inbox, draft, trash, etc. Only one with two names is McAfee Anti-Spam

In my local folders on my computer I have lots of two or even three word names.

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My issue started 12/31/16. Thunderbird auto updated to 45.6.0. After a restart, I can't send or receive emails through excite.com but I had no problems on the day before. I can see no difference in my settings.....Incoming server Pop3.excite.com port 110, Out server SMTP.excite.com port 587. Is there a way to back up to earlier version? (I don't know what version I was on before)

Modified by APerrone

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APerrone,

please start a new topic for your problem. https://support.mozilla.org/questions/new

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I ended up uninstalling McAfee and using Windows defender. Although McAfee had worked well for the last 5 years, they gooned something so that I could not get Thunderbird to work. After deleting McAfee, I uninstalled Thunderbird and then turned on the Microsoft defender, then reinstalled Thunderbird, and now it works.

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Chosen Solution

Good. When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.