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Thunderbird delets messages when they are deleted in Earthlink, how can I stop this?

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  • 1 has this problem
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  • Last reply by Ray

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I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

Chosen solution

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

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Sounds like you are using IMAP. That is expected behavior for IMAP. You may have been using POP before.

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So how do I change back? Where can I find the place that sets the IMAP or POP systems?

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You do not change the account. You add a new account and choose the right protocol this time. Here are the instructions. https://support.mozilla.org/en-US/kb/faq-changing-imap-pop

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Chosen Solution

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

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Contact your provider. It wants your email password.

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Thanks everything is now solved. I had tried the password but there was a capitalization I wrote down wrong. Now the POP server is doing exactly what I wanted.