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Thunderbird not receiving emails unless i reboot pc

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by Wayne Mery

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I am using the latest version of Thunderbird for emails. Until recently it was working great. Now, after the initial start up of the PC and Tbird I no longer receive emails. (a batch of emails comes through but could be days old depending on my last reboot). I have tried restarting Tbird with and without addons enabled. I have run various virus scans of the pc. The only thing that works is a complete reboot of the pc and restarting tbird. Today, for example, my pc had been on for a few days without a reboot, therefore my emails were a few days behind - none have come in. Restarted tbird.....nothing. Restarted the machine....new emails came in.

thanks for your help

Win10 imap.gmail.com

I am using the latest version of Thunderbird for emails. Until recently it was working great. Now, after the initial start up of the PC and Tbird I no longer receive emails. (a batch of emails comes through but could be days old depending on my last reboot). I have tried restarting Tbird with and without addons enabled. I have run various virus scans of the pc. The only thing that works is a complete reboot of the pc and restarting tbird. Today, for example, my pc had been on for a few days without a reboot, therefore my emails were a few days behind - none have come in. Restarted tbird.....nothing. Restarted the machine....new emails came in. thanks for your help Win10 imap.gmail.com

All Replies (2)

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Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

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> Does the problem go away?

wcknauf, did that help?