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Each time I type a particular address in address bar firefox redirects me to another site.

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  • Last reply by neilgodfrey

neilgodfrey
neilgodfrey
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I am unable to access www.jstor.org in my firefox browser (latest). Each time I add the address to the address bar and click enter I am always taken to my old workplace where I had to log in to access jstor .... https://portal.cdu.edu.au/my.policy I no longer work there and am unable to login.

I can access jstor.org from other browsers but since firefox works with zotero I want to use firefox to access jstor.org.

I have tried deleting history, cache, uninstalling and installing new instance but the same problem remains. I can access any other site okay.

At my wit's end..... :-(

Neil Godfrey

I am unable to access www.jstor.org in my firefox browser (latest). Each time I add the address to the address bar and click enter I am always taken to my old workplace where I had to log in to access jstor .... https://portal.cdu.edu.au/my.policy I no longer work there and am unable to login. I can access jstor.org from other browsers but since firefox works with zotero I want to use firefox to access jstor.org. I have tried deleting history, cache, uninstalling and installing new instance but the same problem remains. I can access any other site okay. At my wit's end..... :-( Neil Godfrey

Chosen solution

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

Can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

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cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

Can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

neilgodfrey
neilgodfrey Question owner
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Thanks -- it appears all I had to to was to refresh firefox after initially removing the history etc. as I had done earlier.