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XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved? (WinXP)

  • 4 replies
  • 9 have this problem
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  • Last reply by Wayne Mery

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Thunderbird automatically updated, now it will not run

Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0

How can this be resolved

Thunderbird automatically updated, now it will not run Getting Error XUL Runner Error: Platform Version '45.7.0 is not compatible with minVersion >=45.6.0 maxVersion 45.6.0 How can this be resolved

Modified by Wayne Mery

Chosen solution

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

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Please tell us, does problem go away if you start THunderbird in safe mode?

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
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Negative: same issue Should I download and install a complete new version for my XP?

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Chosen Solution

Go ahead and try installing an older version.

Here is link to the archives for the Windows 32 bit, 45.6 version: https://archive.mozilla.org/pub/thunderbird/releases/45.6.0/win32/

Choose your language, then download the exe file.

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Are you on XP SP3? If yes, then Thunderbird 52 should run.