Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why dosen't my firefox update to the latest version?

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by John99

mraustin
mraustin
more options

I asked this yesterday thinking I would get an answer via email but I guess it doesn't work that way so I'll try again now and stay on this site awhile hoping to get an answer. I have Firefox set up to automatically update but it doesn't. Every time I start the computer, before too long, there is a popup box that tells me to update to version 45.0.2 When I click on "update and install, it says,"connecting to update server." but it never connects no matter how much time I give it. Suggestions please.

I asked this yesterday thinking I would get an answer via email but I guess it doesn't work that way so I'll try again now and stay on this site awhile hoping to get an answer. I have Firefox set up to automatically update but it doesn't. Every time I start the computer, before too long, there is a popup box that tells me to update to version 45.0.2 When I click on "update and install, it says,"connecting to update server." but it never connects no matter how much time I give it. Suggestions please.

Chosen solution

I have posted a reply in your original thread: https://support.mozilla.org/en-US/questions/1157402#answer-961763

Read this answer in context 👍 0

All Replies (2)

Scribe
Scribe
more options

Hi, try downloading from here - https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

John99
John99
more options

Chosen Solution

I have posted a reply in your original thread: https://support.mozilla.org/en-US/questions/1157402#answer-961763