Cannot download files from Google Drive using Firefox
Never had problem with downloading files via Firefox from Google Drive until now...instead of file download I get tab page with following url: https://doc-04-c8-docs.googleusercontent.com/docs/securesc/jom0u67oa0tfigrh4n9sea600sv1527e/s7srbc6ckut7m2fm1eeurtos8v4ecb70/1493064000000/07580902641423571478/07580902641423571478/0B1FDjJYZYLbhRTlLQmtERjVCZ2s?e=download&nonce=4ekqosb5geo8u&user=09357804788864382250&hash=t8fpbl8um4ju2acaskk56nd6e491l86b
Uploading to GD using Firefox works..MS Edge and Chrome download fine...reinstalled and refreshed Firefox..tried troubleshooting tips for download problems per Mozilla help page and community forum..no MIMEtypes folder exists in my profile folder..any suggestions?
Chosen solution
If you use extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button# or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
All Replies (3)
Sorry The Link You have provided above not working because of permission So Kindly Provide Some more details(IF any error message is coming then provide the Screenshot)
Chosen Solution
If you use extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button# or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Mahtab: Sorry I wasn't specific but url was just a blank page..no error messages
cor-el: No add-ons or extensions installed..clearing everything using 3bar>>History>>Clear Recent History didn't help.
Cleared cache and removed cookies using 3bar>>Options and now GD downloads files.
Mahalo for your help
Modified by Dino808