This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Black screen on thunderbird search window (52.0.1 in Linux)

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Zenos

pssk1988
pssk1988
more options

The search tab on top of Thunderbird email client, while typed with search string, shows black drop down list. This would be white in general.

I also could not upload a screen shot as pressing any key hides the drop down immediately.

The search tab on top of Thunderbird email client, while typed with search string, shows black drop down list. This would be white in general. I also could not upload a screen shot as pressing any key hides the drop down immediately.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

pssk1988
pssk1988 Question owner
more options

Issue still persists.

Zenos
Zenos
more options

"Shutter" and other such screen shot programs allow you to capture menus and so forth.

I see some oddities with menus in Thunderbird on Linux. Often there are radio buttons or checkboxes that don't show, so it's impossible to tell which option is selected. I wonder if your black menus are another symptom of issues with faulty rendering?