This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email now returns immediately while email address is used every day

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by kmplang

kmplang
kmplang
more options

Error message and return from postmasters with error:

Action: failed Status: 5.7.0 Diagnostic-Code: smtp;550 5.7.0 Your server IP address is in the SORBS DNSBL database, bye

I use this email address almost every day and now, once again, the sender

Error message and return from postmasters with error: Action: failed Status: 5.7.0 Diagnostic-Code: smtp;550 5.7.0 Your server IP address is in the SORBS DNSBL database, bye I use this email address almost every day and now, once again, the sender

Chosen solution

I have not done anything and email address will become normal, as has been accepted for years. No Gmail used. Strange, such a one-off refusal

Read this answer in context 👍 0

All Replies (2)

user01229325
user01229325
more options

This article is on gmail but the message could apply to any provider. Your IP is blacklisted for spam. https://support.google.com/a/forum/AAAA034zvV8WjzMWHorSSs/?hl=en

kmplang
kmplang Question owner
more options

Chosen Solution

I have not done anything and email address will become normal, as has been accepted for years. No Gmail used. Strange, such a one-off refusal