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Can't install second email account

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by sfhowes

Wingnut70
Wingnut70
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I downloaded Thunderbrid, my Outlook account installed ok, but, I can't install my second account email Steelt02@klz.org.uk, please advise

I downloaded Thunderbrid, my Outlook account installed ok, but, I can't install my second account email Steelt02@klz.org.uk, please advise

Chosen solution

It looks to me that KLZ only supports Exchange ActiveSync accounts, not IMAP or POP, so you won't be able to set it up in TB unless the Exchange admin. enables IMAP and POP access. MS clients such as Outlook and some mobile email apps support EAS.

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user01229325
user01229325
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You might get more help of you say why you cannot add the second account. That way they to not have to start with Turn Your Computer On.

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

It looks to me that KLZ only supports Exchange ActiveSync accounts, not IMAP or POP, so you won't be able to set it up in TB unless the Exchange admin. enables IMAP and POP access. MS clients such as Outlook and some mobile email apps support EAS.