This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After having to restore Firefox, now, whenever I open a new tab, and go to a website, it places a tile on the page; this happens on all sites visited.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

nurseterri
nurseterri
more options

Recently, we had to restore Firefox. Now, whenever I open a new tab, and go to a website, it places that site as a tile on the page; it used to do this on only frequently visited sites (which I prefer); now it places a tile on ALL visited sites, and I keep having to remove them; how can I change it back to only the frequent sites? Thank you, Terri

Recently, we had to restore Firefox. Now, whenever I open a new tab, and go to a website, it places that site as a tile on the page; it used to do this on only frequently visited sites (which I prefer); now it places a tile on ALL visited sites, and I keep having to remove them; how can I change it back to only the frequent sites? Thank you, Terri

All Replies (2)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 25.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

As to your question, you are talking about the Firefox :newtabs page, yes?

Firefox keeps a list of all visited sites via history. It also keeps track of how many times you visit the site. The Newtabs page displays this list with the most visited sites listed first.

If you place your mouse on one of the icons, you will see an X on one side and a lock on the other. Pressing the lock locks that icon in place. Pressing the X removes it (until you visit the site again).