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Thunderbird repeatedly crashes when trying to print an email

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

Hey_Erik
Hey_Erik
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I've searched all forums and tried all possible fixes, but the problem persists: when I try to print an email from Thunderbird it simply crashes. Only Thunderbird has this printing issue: all other programs (Adobe CC, browsers and so on) work fine.

I'm running the latest version of Thunderbird (52.1.1) - installed two days ago on a brand new iMac running Mac OS Sierra (10.12.5). Trying to print to an Oce CS 163 printer (set to default), which is kinda old, but hey, it works fine with all other programs.

I've searched all forums and tried all possible fixes, but the problem persists: when I try to print an email from Thunderbird it simply crashes. Only Thunderbird has this printing issue: all other programs (Adobe CC, browsers and so on) work fine. I'm running the latest version of Thunderbird (52.1.1) - installed two days ago on a brand new iMac running Mac OS Sierra (10.12.5). Trying to print to an Oce CS 163 printer (set to default), which is kinda old, but hey, it works fine with all other programs.

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
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Does it work if you change the paper size from Letter to A4?

https://support.mozilla.org/en-US/questions/1157063

Hey_Erik
Hey_Erik Question owner
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Thanks for replying. Sadly, changing the paper size doesn't help.

sfhowes
sfhowes
  • Top 25 Contributor
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There is another workaround that requires changing a couple of preferences in Preferences/Advanced/General/Config. editor. Otherwise, I suggest saving the message from File/Save As/File..., selecting HTML in Save as type:, and opening the file in your browser, then printing.