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All drag operations crash Firefox and Thunderbird on ubuntu with nvidia card

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

SteveVA
SteveVA
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All drag operations ( moving a book mark to the tool bar, moving E-mails to other folders, ...) crashes both Firefox and Thunderbird. I am running Ubuntu 16.04 with an NVidia card (Linux 4.4.0-78-generic #99-Ubuntu SMP and Nvidia-375 375.39-0ubuntu0.16.04.1) Firefox 53.0.3 (64-bit) canonical - 1.0 & Thunderbird 52.1.1 (64-bit)

FIREFOX

AbortMessage: ###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/firefox-IKSm1A/firefox-53.0.3+build1/toolkit/xre/nsX11ErrorHandler.cpp, line 147

Notes: Ubuntu 16.04.2 LTSFP(D00-L1000-W00000000-T000) OpenGL: NVIDIA Corporation -- GeForce GTX 690/PCIe/SSE2 -- 4.5.0 NVIDIA 375.39 -- texture_from_pixmap

WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ Request 141.8: BadWindow (invalid Window parameter); 3 requests agoxpcom_runtime_abort(###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3

THUNDER BIRD

AbortMessage: ###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/thunderbird-xaCaoA/thunderbird-52.1.1+build1/mozilla/toolkit/xre/nsX11ErrorHandler.cpp, line 147

Notes: Ubuntu 16.04.2 LTSFP(D00-L1100-W00000000-T0000) OpenGL: NVIDIA Corporation -- GeForce GTX 690/PCIe/SSE2 -- 4.5.0 NVIDIA 375.39 -- texture_from_pixmap

Request 141.8: BadWindow (invalid Window parameter); 3 requests agoxpcom_runtime_abort(###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/thunderbird-xaCaoA/thunderbird-52.1.1+build1/mozilla/toolkit/xre/nsX11ErrorHandler.cpp, line 147)

All drag operations ( moving a book mark to the tool bar, moving E-mails to other folders, ...) crashes both Firefox and Thunderbird. I am running Ubuntu 16.04 with an NVidia card (Linux 4.4.0-78-generic #99-Ubuntu SMP and Nvidia-375 375.39-0ubuntu0.16.04.1) Firefox 53.0.3 (64-bit) canonical - 1.0 & Thunderbird 52.1.1 (64-bit) FIREFOX -------------------- AbortMessage: ###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/firefox-IKSm1A/firefox-53.0.3+build1/toolkit/xre/nsX11ErrorHandler.cpp, line 147 Notes: Ubuntu 16.04.2 LTSFP(D00-L1000-W00000000-T000) OpenGL: NVIDIA Corporation -- GeForce GTX 690/PCIe/SSE2 -- 4.5.0 NVIDIA 375.39 -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ Request 141.8: BadWindow (invalid Window parameter); 3 requests agoxpcom_runtime_abort(###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 THUNDER BIRD --------------------- AbortMessage: ###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/thunderbird-xaCaoA/thunderbird-52.1.1+build1/mozilla/toolkit/xre/nsX11ErrorHandler.cpp, line 147 Notes: Ubuntu 16.04.2 LTSFP(D00-L1100-W00000000-T0000) OpenGL: NVIDIA Corporation -- GeForce GTX 690/PCIe/SSE2 -- 4.5.0 NVIDIA 375.39 -- texture_from_pixmap Request 141.8: BadWindow (invalid Window parameter); 3 requests agoxpcom_runtime_abort(###!!! ABORT: Request 141.8: BadWindow (invalid Window parameter); 3 requests ago: file /build/thunderbird-xaCaoA/thunderbird-52.1.1+build1/mozilla/toolkit/xre/nsX11ErrorHandler.cpp, line 147)

All Replies (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

FredMcD
FredMcD
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https://support.mozilla.org/t5/Troubleshooting/Mozilla-Crash-Reporter-TB/ta-p/14164#w_viewing-crash-reports In Thunderbird, open Troubleshooting Information from the Help menu, and go to the Crash Reports section.

Then post the report numbers in the Thunderbird support forum; https://support.mozilla.org/questions/thunderbird