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contest don't load all the way on some sites like HGTV,Travel channel.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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When entering sweepstakes on HGTV,Travel Channel,and others The entering sweepstakes part is missing. No place to put your information to enter them. The Publishers Clearinghouse pages always work. Now I didn't used to have problems with this until about a week or two ago. HELP.... I don't want to have to use Internet explorer or something else.

When entering sweepstakes on HGTV,Travel Channel,and others The entering sweepstakes part is missing. No place to put your information to enter them. The Publishers Clearinghouse pages always work. Now I didn't used to have problems with this until about a week or two ago. HELP.... I don't want to have to use Internet explorer or something else.

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Please provide public (no password) link(s) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?