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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Robbo25
Robbo25
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Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

Keeps crashing on start up, can't even open at all anymore. Tried to start in safe mode and also completed a fresh install but the same issue keeps coming up. Crash ID as per document is: bp-399a4bdc-e4c6-4208-abe6-e9c4e1170604 I haven't changed anything (plug-ins or windows update etc). Was working fine in the morning, I closed my firefox window and left the computer for a couple of hours and when I came back and tried to open firefox I get the crash report... Any ideas??

Chosen solution

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation

Are you using Freecorder? Disable it.

Read this answer in context 👍 2

All Replies (3)

FredMcD
FredMcD
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Chosen Solution

399a4bdc-e4c6-4208-abe6-e9c4e1170604 Signature: PR_Read | GetStatusFileContents<T>

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation

Are you using Freecorder? Disable it.

Robbo25
Robbo25 Question owner
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Thanks Fred, that did the trick

FredMcD
FredMcD
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Glad to help. Safe Surfing.