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'Not responding' on wait chain for internet activity

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  • 2 have this problem
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  • Last reply by Wayne Mery

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Windows 10 Pro x64, 8Gb RAM

Periodically, and without warning, Thunderbird (v52.1.1) will go into a 'not responding' state for up to a minute, whatever activity is under way. Windows 10 Task Manager shows 'thunderbird.exe' is not responding because the process is in a wait chain for internet activity - "One or more threads of thunderbird.exe are waiting to finish network IO" - sometimes with more than one element, quoting a thread number. As far as i can see, the only way to resolve this, apart from waiting for it to resolve itself, is to terminate the process - not helpful.

Eventually the process responds again, and carries on where it left off - immediately or shortly after, the wait chain disappears. Is there anything that can be done in the app or in Windows 10, to avoid these interruptions?

Windows 10 Pro x64, 8Gb RAM Periodically, and without warning, Thunderbird (v52.1.1) will go into a 'not responding' state for up to a minute, whatever activity is under way. Windows 10 Task Manager shows 'thunderbird.exe' is not responding because the process is in a wait chain for internet activity - "One or more threads of thunderbird.exe are waiting to finish network IO" - sometimes with more than one element, quoting a thread number. As far as i can see, the only way to resolve this, apart from waiting for it to resolve itself, is to terminate the process - not helpful. Eventually the process responds again, and carries on where it left off - immediately or shortly after, the wait chain disappears. Is there anything that can be done in the app or in Windows 10, to avoid these interruptions?

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Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.