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Why cant I update a contact in my address list in TB 52.1.1?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

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Unable to create a new contact or update an existing contact inmy TB address book.. When I enter the enter key, nothing happens.

Unable to create a new contact or update an existing contact inmy TB address book.. When I enter the enter key, nothing happens.

Chosen solution

I mentioned MFFAB because earlier versions cause this problem. But if you can rule out any other add-on as the source (Help/Restart with Add-0ns Disabled to check), then there is a way to repair an address book that won't accept edits:

1. Export the address book to an LDIF file (Tools/Export, Save as type: LDIF). 2. Help/Troubleshooting Information, click Open Folder, close TB, delete abook.mab, if Personal Address Book is the damaged address book. 3. Start TB, Tools/Import... Address books...Text file... select the LDIF file. 4. Open Address Book, select the contacts in the imported address book and drag them onto the Personal Address Book icon in the left pane.

Personal Address Book should now retain additions and edits.

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All Replies (3)

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Do you have the MoreFunctionsForAddressBook add-on?

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I installed More Functions for Address Book, but still have the same symptoms. Bill

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Chosen Solution

I mentioned MFFAB because earlier versions cause this problem. But if you can rule out any other add-on as the source (Help/Restart with Add-0ns Disabled to check), then there is a way to repair an address book that won't accept edits:

1. Export the address book to an LDIF file (Tools/Export, Save as type: LDIF). 2. Help/Troubleshooting Information, click Open Folder, close TB, delete abook.mab, if Personal Address Book is the damaged address book. 3. Start TB, Tools/Import... Address books...Text file... select the LDIF file. 4. Open Address Book, select the contacts in the imported address book and drag them onto the Personal Address Book icon in the left pane.

Personal Address Book should now retain additions and edits.