This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does my email show its sending from one email but the recipient sees my personal email address?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Zenos

apd150
apd150
more options

I have checked all settings and servers are correct on each account Thunderbird manages. I confirm that I am showing to be sending from my work email. My work email shows new message to be sending from my work email. When the recipient receives, it shows another email account of mine sent it. One is a network solutions email account the email it says is sending is my gmail account.

I have checked all settings and servers are correct on each account Thunderbird manages. I confirm that I am showing to be sending from my work email. My work email shows new message to be sending from my work email. When the recipient receives, it shows another email account of mine sent it. One is a network solutions email account the email it says is sending is my gmail account.

All Replies (1)

Zenos
Zenos
more options

Your problem seems similar to one discussed in this thread:

https://support.mozilla.org/en-US/questions/1170470

Same advice to you, and can you also post your Troubleshooting Information here please>