We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google calendar has stopped working after upgrade to version 56

  • 10 replies
  • 10 have this problem
  • 4 views
  • Last reply by ian_arnold

ian_arnold
ian_arnold
more options

I am using the Beta version of Thunderbird and connecting to my Google calendar. This was working fine on 3 Windows systems all running Windows 10 (creators edition) an version 55 of Thunderbird. One of the systems started giving the following error:

An error was encountered preparing the calendar located at googleapi://ian.arnold1948@gmail.com/?calendar=ian.arnold1948%40gmail.com for use. It will not be available.

Error code: 0x80570015

Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://calendar/modules/calUtils.jsm -> file:///I:/Thunderbird/Profiles/8yz5k31c.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCalendarManager.js :: createCalendar :: line 446" data: no]

The other systems were working but have are now doing the same since they too have updated to version 56

I am using the Beta version of Thunderbird and connecting to my Google calendar. This was working fine on 3 Windows systems all running Windows 10 (creators edition) an version 55 of Thunderbird. One of the systems started giving the following error: An error was encountered preparing the calendar located at googleapi://ian.arnold1948@gmail.com/?calendar=ian.arnold1948%40gmail.com for use. It will not be available. Error code: 0x80570015 Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://calendar/modules/calUtils.jsm -> file:///I:/Thunderbird/Profiles/8yz5k31c.default/extensions/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calCalendarManager.js :: createCalendar :: line 446" data: no] The other systems were working but have are now doing the same since they too have updated to version 56

Chosen solution

I gave you a link to the appropriate version of Provider.

Read this answer in context 👍 1

All Replies (10)

Zenos
Zenos
more options

Why are you using beta versions?

Calendars are indeed broken in TB56.0b1 and have been repaired in TB56.0b2.

ian_arnold
ian_arnold Question owner
more options

If nobody used Beta versions then the bugs wouldn't be discovered. I am using 56.0b2 and the problem still exists. I found something on-line that said version 57 fixed it. Does anyone have any information on that and how to get it. My system says Thunderbird is up to date.

Zenos
Zenos
more options

If you're using Provider For Google Calendar you'll need to get a compatible version of that too. That's all part of the pain of running with a beta version. If you get too far ahead of formal releases your choice of add-ons can be very limited.

e.g. https://ftp.mozilla.org/pub/calendar/lightning/candidates/5.8b2-candidates/build1/win32/gdata-provider-3.7b2.en-US.win32.xpi

ian_arnold
ian_arnold Question owner
more options

Thank you Zenos for your response. I am using version 3.3 of the Provider for Google Calendar which is only supposed to be used up to Thunderbird version 52. I can't find a provider for Thunderbird version 56. If I remove Thunderbird and then install a non-beta release, I assume I will lose my address books. Can I get over this by exporting them and re-importing them afterwards.?

Zenos
Zenos
more options

Chosen Solution

I gave you a link to the appropriate version of Provider.

ian_arnold
ian_arnold Question owner
more options

Hi Zenos. I couldn't use the link to start with because Firefox refused to download it. Chrome did it and now all is well again. Thank you very much.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

ian_arnold said

Hi Zenos. I couldn't use the link to start with because Firefox refused to download it.

With Firefox, you need to make sure you download the file by chosing "save as", not "open" which will attempt to run the file.

ian_arnold
ian_arnold Question owner
more options

Hi Wayne, Firefox didn't give me a chance to do either. It refused to go to the site. It said it wouldn't install un-verified add-ons. I tried turning off the option under the security tab but it didn't make any difference. I downloaded it via Chrome. Cheers, Ian

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

ian_arnold said

It said it wouldn't install un-verified add-ons.

This clearly indicates the steps you used tried to install the Thunderbird addon (which are unsigned) into Firefox (which requires signed addons).

You should try right+click on the "download now" link

ian_arnold
ian_arnold Question owner
more options

That would have been a whole lot easier !! Thank you