This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I HAVE A FF ACCOUNT AND HAVE SYNCED MY NEW PC BUT CAN'T SEE MY BOOKMARKS

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by Scribe

Scummings
Scummings
more options

I HAVE SYNCED BOTH OLD AND NEW PC, CAN SEE NEW BOOKMARKS ON OLD PC BUT THE NEW PC HAS NOT GOTTEN MY BOOKMARKS FROM THE OLD ONE PLEASE HELP, ABOUT TO PULL OUT MY HAIR MUCH THANKS SUSAN

I HAVE SYNCED BOTH OLD AND NEW PC, CAN SEE NEW BOOKMARKS ON OLD PC BUT THE NEW PC HAS NOT GOTTEN MY BOOKMARKS FROM THE OLD ONE PLEASE HELP, ABOUT TO PULL OUT MY HAIR MUCH THANKS SUSAN

All Replies (1)

Scribe
Scribe
more options

Hi, you may have the old version (pre Sept 2015) of sync on your old machine.

Please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!