Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to remove my way please?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Zachary_

more options

How do I remove myway from firefox

How do I remove myway from firefox

All Replies (2)

more options

Hello, I'm not too sure what MyWay is. But you can see if it's added to Firefox or not via pasting this (about:addons) into your FF browser. Check Plugins + Extensions.

If it's not in here you can refer to checking your PC. Windows key --> Settings --> System --> Apps & Features. or control panel --> uninstall a program --> right click desired

more options

From recent discussion and research, it is in fact an infection. Please refer to the below: That myway.com is a browser hijacker, that you'll of course need to get rid of:

Go to the 3-bar menu --> Addons --> and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any: remove them.

Also look in: Advanced --> Network tab --> Under : 'Offline Web Content and User Data'

Do the same in Windows' Control Panel => Programs.

However: most malware will be 'hiding' somewhere , so I'd recommend running malware scans :

Further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-hp-myway-com/