Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to retrieve bookmarks back after refreshing Firefox

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

audra_richert
audra_richert
more options

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried everything and then made the mistake of refreshing Firefox without saving. No warning was given that I would be losing all bookmarks. I even looked in the desktop file titled Old Firefox and nothing for today's refresh was showing. Please advise if there is a way to restore my bookmarks. We are talking about a lot of bookmarks lost!

Flash player problems on a game I play through Zynga. Even though I have flash player set up and updated, the game continues to say I need flash player. I have tried everything and then made the mistake of refreshing Firefox without saving. No warning was given that I would be losing all bookmarks. I even looked in the desktop file titled Old Firefox and nothing for today's refresh was showing. Please advise if there is a way to restore my bookmarks. We are talking about a lot of bookmarks lost!

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible