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I just updated Win10, now I cannot "print this page" from the icon why?

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The result comes back "printer not available" but there was no where to select the "printer". Just that it could not print. I updated the printer from HP website hoping that would help. Before the Win10 update I could click on the icon and print the page, now all I get it the "printer not available". Why?

The result comes back "printer not available" but there was no where to select the "printer". Just that it could not print. I updated the printer from HP website hoping that would help. Before the Win10 update I could click on the icon and print the page, now all I get it the "printer not available". Why?

Chosen solution

I still have the Print button in the Open menu panel; you shouldn't need to open Customize to look for it.

Does the Windows keyboard command { Ctrl + P } work to open the 'native print dialog' box for printing while in Firefox?

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Could you try clearing the information that Firefox previously recorded about your printer(s)? The steps are in this article: Fix printing problems in Firefox.

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Thank you - this worked, however when I double click on the "open menu" there is no "print" icon. I tried to look for it in customize and still nothing. Is this normal?

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Chosen Solution

I still have the Print button in the Open menu panel; you shouldn't need to open Customize to look for it.

Does the Windows keyboard command { Ctrl + P } work to open the 'native print dialog' box for printing while in Firefox?