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The top (Tab bar, Address Bar) of Mozilla Firefox is a blank space, that i can't click on

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

ceskykure
ceskykure
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Whenever i open a new window, regular or private, the top bar is just a white space. the tabs are gone, the address bar is gone, search bar is gone, menu, download, bookmarks, its all blank. if i hover over the very bottom of one of these i can click on it, but i then can't see what i'm typing or doing. When i click on where the tab bar should be or where the close button should be, it will click on whatever is open behind mozilla.

I can fix this for the window i'm in by pressing F11 twice, but its a hassle and i am hoping for a more permanent solution.

Whenever i open a new window, regular or private, the top bar is just a white space. the tabs are gone, the address bar is gone, search bar is gone, menu, download, bookmarks, its all blank. if i hover over the very bottom of one of these i can click on it, but i then can't see what i'm typing or doing. When i click on where the tab bar should be or where the close button should be, it will click on whatever is open behind mozilla. I can fix this for the window i'm in by pressing F11 twice, but its a hassle and i am hoping for a more permanent solution.

All Replies (2)

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 26.0 r0 Shockwave Flash 11.7 r700
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?