Yahoo email won't scroll when it doesn't fit on one page
I have a Yahoo email account. When I open an email in Yahoo and try to scroll down to see what's below the page line, the email jumps immediately back up to the top so I can't read the whole email. This does not happen in Chrome or Edge so why does it happen in FireFox?
Chosen solution
You may have switched on caret browsing.
You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).
- Options/Preferences -> Advanced -> General: Accessibility
remove checkmark: [ ] "Always use the cursor keys to navigate within pages"
Note that this is an accessibility feature of Firefox.
- http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
- http://kb.mozillazine.org/Accessibility_features_of_Firefox
All Replies (3)
Did the page finish loading (i.e. you have the reload button present on the location bar)?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
Yes, the page had loaded fully. I can scroll down the email but won't stay - immediately it jumps to the top. I will try the above suggestions. THANKS!
Chosen Solution
You may have switched on caret browsing.
You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).
- Options/Preferences -> Advanced -> General: Accessibility
remove checkmark: [ ] "Always use the cursor keys to navigate within pages"
Note that this is an accessibility feature of Firefox.