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Updated to lastest version, websites still report it as an old version.

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

Munimula
Munimula
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FireFox 55.0.3 on Windows 7 Pro. When connecting to various web sites I receive a message stating that they no longer support old versions of FireFox, yet I am running the latest version.

FireFox 55.0.3 on Windows 7 Pro. When connecting to various web sites I receive a message stating that they no longer support old versions of FireFox, yet I am running the latest version.

Chosen solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on waterfox version 26. probably some sort of addon has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox

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philipp
philipp
  • Moderator
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Chosen Solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on waterfox version 26. probably some sort of addon has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox

Munimula
Munimula Question owner
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Worked perfectly, Thanks for the help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that the System Details list next to the question shows multiple Flash plugins.

  • Shockwave Flash 27.0 r0
  • Shockwave Flash 21.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.