This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get a javascript:void(0) all of a sudden. Worked fine before 9/23/17

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

stejanac
stejanac
more options

I get a javascript:void(0) on Reddit all of a sudden in Firefox/windows 8. No idea, but it started on Sunday 9/24 in the late morning. I have tried everything listed. Any ideas?

I get a javascript:void(0) on Reddit all of a sudden in Firefox/windows 8. No idea, but it started on Sunday 9/24 in the late morning. I have tried everything listed. Any ideas?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

javascript:void(0) is a plceholder for the URL. The actual action is done via an attached onclick handler. Make sure that you left-click a link that shows this URL on hover.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
stejanac
stejanac Question owner
more options

None of your solutions have solved the problem. Please note that up until yesterday I did not have a problem. I need more options here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have content blocking extensions?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.