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Hi, Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. lvlflyer@concentric.net

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  • Last reply by Wayne Mery

vwiese
vwiese
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Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. When the Crash Reporter comes up, when I click on "Submit", it says can't submit over and over. When I click on "Quit", of course, it goes back to my desktop. Suggestions? Thanks, Verne Wiese lvlflyer@concentric.net

Thunderbird keeps crashing on startup. I've tried re-installing, holding down Shift Key, starting in Safe Mode, etc., no luck. When the Crash Reporter comes up, when I click on "Submit", it says can't submit over and over. When I click on "Quit", of course, it goes back to my desktop. Suggestions? Thanks, Verne Wiese lvlflyer@concentric.net

All Replies (2)

christ1
christ1
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Do you have a crash ID? https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

Wayne Mery
Wayne Mery
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vwiese, no crash ID??