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Saved e-mail opening up as the email directly below...

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Jackil25

Jackil25
Jackil25
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I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

Chosen solution

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Read this answer in context 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Jackil25
Jackil25 Question owner
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Thank you christ1, you are a lifesaver!