This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't send mails

Meeresozean
Meeresozean
more options

Hello, I am not able to send mails via Thunderbird (updated) for at least the last week. I have different accounts (web.de, one from my university and gmail), gmail is the only one that works also for sending Mails. Receiving Mails is no problem. When I try to send Mails, I received an error message saying "time out".

I tried the points you mentioned in the FAQ Article (Settings for smtp, installing the account again, disable Avira, checking the online account of web.de, using thunderbird is allowed)

Thanks!

Hello, I am not able to send mails via Thunderbird (updated) for at least the last week. I have different accounts (web.de, one from my university and gmail), gmail is the only one that works also for sending Mails. Receiving Mails is no problem. When I try to send Mails, I received an error message saying "time out". I tried the points you mentioned in the FAQ Article (Settings for smtp, installing the account again, disable Avira, checking the online account of web.de, using thunderbird is allowed) Thanks!

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Do you mean https://support.mozilla.org/en-US/kb/cannot-send-messages ?

Meeresozean
Meeresozean Question owner
more options

Yes, exactly!