This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

History isn't recorded.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

'Remember history' in Preferences is selected: https://i.imgur.com/JaErG4h.png

Tried restarting with Add-ons disabled, still doesn't work. Works in a new profile, but stops working after I add an account for Firefox Sync in that profile.

'Remember history' in Preferences is selected: https://i.imgur.com/JaErG4h.png Tried restarting with Add-ons disabled, still doesn't work. Works in a new profile, but stops working after I add an account for Firefox Sync in that profile.

All Replies (1)

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.