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Firefox locks up

  • 3 replies
  • 2 have this problem
  • 9 views
  • Last reply by FredMcD

portolady
portolady
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Firefox locks up no matter what site I am on after a little while. It does it randomly. Tried several suggestions on here and nothing is working. When it locks up I can't open another tab, close the current tab or even exited out of Firefox.

Firefox locks up no matter what site I am on after a little while. It does it randomly. Tried several suggestions on here and nothing is working. When it locks up I can't open another tab, close the current tab or even exited out of Firefox.

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.

androx74
androx74
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hi, i find some site that lock up firefox i add image, no link because firefox get blocked

FredMcD
FredMcD
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androx74 Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.