This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync messes up my bookmarks

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

Ozgur A
Ozgur A
more options

I have a laptop, desktop at home and a mobile phone. When I setup sync on these devices, the bookmarks become corrupted.

I've tried: Removing all devices from sync Changing the password - I read somewhere that a new storage is created when the password is changed Syncing each device one-by-one.

My bookmarks get messed up. There are duplicates, the order changes. Some old bookmarks seem to appear, etc.

How can I get this sync thing to work?

I have a laptop, desktop at home and a mobile phone. When I setup sync on these devices, the bookmarks become corrupted. I've tried: Removing all devices from sync Changing the password - I read somewhere that a new storage is created when the password is changed Syncing each device one-by-one. My bookmarks get messed up. There are duplicates, the order changes. Some old bookmarks seem to appear, etc. How can I get this sync thing to work?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use Sync then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page or Places Maintenance can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

See also:

If you use Sync then best is to reconnect one device at the time and wait for the initial Sync to finish before connecting another device once you have fixed the bookmarks.