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cannot do any kind of fix because my firefox application will not take my anywhere; i get a blank screen whenever i try to go to any website

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  • Last reply by FredMcD

alainnav
alainnav
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when I open firefox I get a blank screen and also it does not take me anywhere when I type in an address; like www.walmart.com....just a blank screen; nothing happens

when I open firefox I get a blank screen and also it does not take me anywhere when I type in an address; like www.walmart.com....just a blank screen; nothing happens

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}