This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why is thunderbird asking for my password?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by christ1

Stuart L
Stuart L
more options

I have changed my password by going to Tools - Options - Security - Saved Passwords - Show passwords -

When i exit and return to TB, it asks for my pswd again.

I have changed my password by going to Tools - Options - Security - Saved Passwords - Show passwords - When i exit and return to TB, it asks for my pswd again.

Chosen solution

If the intention was to change your email account password, you'll have to login to your account with a web browser, and change it on the server.

The password you changed is just the one you told Thunderbird to remember, so that you won't need to type it every time it's needed.

After all the password is required for authentication on the server, not for Thunderbird.

Read this answer in context 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

If the intention was to change your email account password, you'll have to login to your account with a web browser, and change it on the server.

The password you changed is just the one you told Thunderbird to remember, so that you won't need to type it every time it's needed.

After all the password is required for authentication on the server, not for Thunderbird.