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After Refresh, Firefox doesn't suggest search/url

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  • Last reply by Shadow110

RandomProduct
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I opened Firefox only to get the "do you want to Refresh Firefox to improve speed?" popup. I did it, as Firefox has been slow lately, and now it's much faster. But there's a couple broken features: 1. Search suggestions no longer happens on either the search bar or the url bar. 2. Pressing enter on the search bar does nothing, but works on url bar. 3. Weirdly, the "history" button in the menu doesn't work, but all other buttons work. Ctrl+H works though.

Javascript is enabled and installed, as well as search suggestions.

I opened Firefox only to get the "do you want to Refresh Firefox to improve speed?" popup. I did it, as Firefox has been slow lately, and now it's much faster. But there's a couple broken features: 1. Search suggestions no longer happens on either the search bar or the url bar. 2. Pressing enter on the search bar does nothing, but works on url bar. 3. Weirdly, the "history" button in the menu doesn't work, but all other buttons work. Ctrl+H works though. Javascript is enabled and installed, as well as search suggestions.

All Replies (1)

Shadow110
Shadow110
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Have never heard of a Refresh Firefox Popup before. Think you need to check further into this as malware as symptoms of your after effect of the refresh is much like a malware issue. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware and https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Check the above then I would uninstall Firefox and delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then Install 56.0.2 from a Full Version Installer. https://www.mozilla.org/firefox/all/ Your Profile is saved. Note that it could be a issue and a new one may need to be created if still having issues.

oh ya.......your Video Card Drivers Intel(R) HD Graphics 5500 could do with updating as getting old, driverDate: 11-10-2016 . Old Drivers cause issues. https://downloadcenter.intel.com/product/86210/Intel-HD-Graphics-5500

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.