This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I apparently have an addblocker, can't find it, looked in add-ons

  • 3 replies
  • 10 have this problem
  • 1 view
  • Last reply by Happy112

kthaxter
kthaxter
more options

I can no longer see pictures when looking at grocery store adds. Says I have an add blocker. I looked in add-ons and extensions. I dont see any add blockers

I can no longer see pictures when looking at grocery store adds. Says I have an add blocker. I looked in add-ons and extensions. I dont see any add blockers

Chosen solution

Hi  !

Could it be that you use Tracking Protection  ? That could make the site think that you're using an adblocker.

See : https://support.mozilla.org/en-US/kb/tracking-protection

If so, what you could do : Type in the addresss bar about:config (press Enter) (promise to be careful, if asked)

Type and look for the preference :'

privacy.trackingprotection.enabled and set its value to false

Then close and restart Firefox.

Note : The preference for tracking protection in private windows is :

privacy.trackingprotection.pbmode.enabled

Read this answer in context 👍 1

All Replies (3)

Happy112
Happy112
more options

Chosen Solution

Hi  !

Could it be that you use Tracking Protection  ? That could make the site think that you're using an adblocker.

See : https://support.mozilla.org/en-US/kb/tracking-protection

If so, what you could do : Type in the addresss bar about:config (press Enter) (promise to be careful, if asked)

Type and look for the preference :'

privacy.trackingprotection.enabled and set its value to false

Then close and restart Firefox.

Note : The preference for tracking protection in private windows is :

privacy.trackingprotection.pbmode.enabled

kthaxter
kthaxter Question owner
more options

Thank you so much. I just clicked on the little shield in the address bar which allowed me to view the ads for that site.

Happy112
Happy112
more options

kthaxter said

Thank you so much. I just clicked on the little shield in the address bar which allowed me to view the ads for that site.

I'm so glad that works for you  ! Thank you for letting me know  !