Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just loaded the new version and now some web pages are telling me to turn off my ad blocker, I don't have one installed, and some pictures and ads are not being

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by emnuke65

emnuke65
emnuke65
more options

I Just loaded the new version and now some web pages are telling me to turn off my ad blocker, I don't have one installed. I am not in private browsing mode. Also when I open yahoo emails ads do not appear and some pictures will not open. When I go to these pages in other browsers they perform normally. Is this a bug in firefox?

I Just loaded the new version and now some web pages are telling me to turn off my ad blocker, I don't have one installed. I am not in private browsing mode. Also when I open yahoo emails ads do not appear and some pictures will not open. When I go to these pages in other browsers they perform normally. Is this a bug in firefox?

All Replies (2)

Shadow110
Shadow110
more options

I would say yes. Care to file a Bug Report : https://bugzilla.mozilla.org/

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110

emnuke65
emnuke65 Question owner
more options

I followed your steps and it did not help. Any other ideas?