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Opening Firefox causes Malwarebytes to flag a variety of domains on symcd.com

  • 4 replies
  • 12 have this problem
  • 6 views
  • Last reply by James

FSSimon
FSSimon
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Every time I open Firefox, Malewarebytes flags sr.symcd.com or gn.symcd.com or some variety of that domain. What is that? Should I exclude the domain? Is it safe?

Every time I open Firefox, Malewarebytes flags sr.symcd.com or gn.symcd.com or some variety of that domain. What is that? Should I exclude the domain? Is it safe?

All Replies (4)

philipp
philipp
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hi, this is a false positive - symcd.com is a domain belonging to symantec, an issuer of certificates for secure websites and firefox may be pinging this site to verify the authenticity of a certificate. please report the problem to malwarebytes as well!

FSSimon
FSSimon Question owner
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@Phillip: So, what can I do right now? it's driving me crazy!

philipp
philipp
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as i said, you probably need to get malwarebytes to fix this false alarm. most security programs have an option to create exceptions for certain types of errors so they won't be bothering you all the time but i'm not familiar with this software...

James
James
  • Moderator
  • Top 10 Contributor
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This is malwarebytes doing a false positive and is fixed in a manual update for malwarebytes.

https://forums.malwarebytes.com/topic/215325-blocking-websties/