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Directions on this page:https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_automatically-clear-the-cache - don't sem to work to clear cache automati

  • 2 replies
  • 4 have this problem
  • 378 views
  • Last reply by FredMcD

randy46
randy46
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When following directions on this page:"https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_automatically-clear-the-cache", FF will not accept a check mark in the "Clear history when FF closes" field. Am I missing something?

When following directions on this page:"https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#w_automatically-clear-the-cache", FF will not accept a check mark in the "Clear history when FF closes" field. Am I missing something?

All Replies (2)

Shadow110
Shadow110
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I would think that has not been updated in some time. All addons that could do that are no longer compatible.

No just a glitch in the update or the install. 2 ways to try. Both may work. Will give less messy first.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.1 with a Full Version Installer https://www.mozilla.org/firefox/all/

and/or

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

You can edit out some of the above as probably not a Extension issue. Both back ups are wise. Skip the make new profile for now.

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD
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Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.